Customer service
We're happy to help – choose the way that suits you.
Chat with Viv
Received a letter from us? Viv answers questions about your case around the clock.
Call us
Call +46 8 41 00 72 22 and we'll help you.
Write to us
Email info@vivster.ai and we'll reply as soon as we can.
Meet Viv
Get help right away – around the clock
Have you received a letter from us? Viv is our AI assistant and answers questions about your case, how to pay and how to get a payment plan – around the clock.
AI assistantYou are chatting with an AI assistant, not a case officer.
Hi! I'm Viv, Vivster's AI assistant. How can I help you today?
Frequently asked questions
Answers to the most common questions. You are always welcome to contact us if you can't find what you need.
Complaints and data protection
Want to complain about how we handled your case, or know how we handle your personal data?