For businesses
High recovery. Low cost. Full compliance
We service portfolios of non-performing loans for investors and lenders – with data, automation and experienced case officers, supervised by Finansinspektionen.
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Our services
What we do for you
NPL portfolio servicing
For investors in non-performing loans: we service large portfolios under a credit management licence, with clear reporting and the capacity to grow with you across the EU – from Stockholm.
Claims and debt collection management
For niche banks and online lenders, we handle the entire process in line with good collection practice, efficiently and with respect for the end customer.
Sell your receivables
Want to sell terminated unsecured loans or leasing contracts, including guarantees? We put you in touch with buyers licensed to acquire receivables.
Customer service with Viv
Your customers get help around the clock, every day. Viv answers general questions and gives personal answers about the customer's own case when signed in.
Partnership
How a partnership works
- 1
First contact
We go through your needs and which receivables are involved.
- 2
Portfolio review
We analyse the portfolio and make a proposal.
- 3
Agreement
Clear terms and a shared plan for the handover.
- 4
We take over
We handle the cases with respect for your customers – and report continuously.
Viv
Your customers get help around the clock
Viv answers questions about the case, payments and payment plans.
Let's talk about your portfolio
Call or email us and we'll tell you more about what a partnership could look like.